This program prepares students to deal with the problems they may encounter when supporting Personal Computers in an office environment. It provides in-depth knowledge of both computer hardware and software and prepares students to take the A+ certification exam. Students will have practical hands-on experience in troubleshooting computer problems and assembling a computer.

Successful students may choose to progress to advanced qualifications such as MCSE or CNE, which are in high demand.

Skilled PC Support Specialists are in high demand in today's highly skilled environment. Virtually all organizations with multiple computers require the skills of PC Support Specialists which can become invaluable members of a management team.

Competencies Upon Completion

• Keyboarding (Introduction to Keyboarding and minimum 25 words per minute)
• Operating Systems
• Wordprocessing (Intermediate level in one application)
• Spreadsheets (Intermediate level in one application)
• Database Management (Intermediate level in one application)
• Graphics Presentation (Basic proficiency in two applications)
• Office Skills (Basic level in one application)
• Business Skills (Intermediate level in one application)
• Customer Service (Complete specified course to basic level)
• PC Troubleshooting or A+ Certification Preparation (Complete the specified courses)
• Computer Networking (Complete four specified courses)
• Job Search & Resume Preparation
• Office Simulations

Click here to see more programs offered at the Academy of Learning, Vancouver Broadway Station campus

For more detailed information, we'd be happy to meet with you to discuss courses, hours, tuition, and benefits.

Should you wish to call, our number is (604) 876-8600 and the website for this campus is www.academyvancouver.com

We look forward to providing you with the information you require.